Celebrate your support agents’ superpowers by looking for ways as a community to notice their gifts and appreciate them. Stickers or badges emerged as a way to recognize Zendesk advocates after a design sprint with IDEO.
The important thing about rituals and recognition is that they’re relevant to those who are being rewarded, but here are a few generalized ‘badges of honor’ to inspire or get you started.
Share the stickers below by right-clicking and saving, or download them all (.zip).
Workforce management provides several benefits to agents, including improved focus, additional resources, and valuable assistance.
Experts warn of decreased employee satisfaction. Here’s how businesses can take action.
The DE&I leader shares how women can refine their negotiation skills in the workplace and create value at the negotiating table.
Companies are increasingly striving to measure remote work sustainability, but it’s not an easy feat. Learn best practices for evaluating the environmental impact of employees working from home.
