We recently used this helpdesk migration tool to transition to Zendesk, and the entire process was smooth and incredibly convenient thanks to their professionalism and attention to detail. A special shoutout to Elvira and Yaroslav, who went above and beyond to make everything seamless. They were prompt in their responses, always available to assist, and truly cared about ensuring everything went perfectly. If you're considering migrating your helpdesk system, I can't recommend this tool enough. It saved us so much time and hassle, and the team’s expertise and care made all the difference.
Thanks for sharing your experience! We’re so glad the migration to Zendesk went smoothly and that Elvira and Yaroslav could help make the process easier. If you need anything else, don’t hesitate to reach out—we’re here for you!
I used it for migrating articles from Intercom to Zendesk. Saved me hours of manual work and the results are pretty good. The only "wish list" item I have is having the ability to map intercom collections to Zendesk categories.
Thanks, Tony, for your feedback! We're thrilled that our migration tool made your migration smoother and saved you time. We've noted your suggestion about mapping, and we'll consider it for future updates.
Used this tool for a Zendesk to Zendesk merge project after an acquisition. The tool, process, and support were all top notch! Our merge went off without a hitch and this tool saved us a lot of time not having to worry about learning an API we would only use once. Would use again!
Thanks for the feedback! It's amazing to know that your Zendesk merge went off without a hitch!
The interface is user friendly and the staff are quick to respond to any questions I had. A great overall service. Thank you!
Excellent easy to use tool. Customer support via live chat the whole way. Will certainly use again for my next data migration. Yulia and her team are wonderful! Thank you guys :)
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