Established in 2002, flexAnswer pioneered the intelligent and interactive Q&A solution that empowers customers to ask questions in plain everyday language and get instant accurate answers on the web and mobile for a fraction on the cost of email and phone support.
Based in Singapore, flexAnswer is a leader in the provision of intelligent multi-channel Virtual Assistant solutions to public and private sector organisations across the ASEAN region. flexAnswer’s’ proven Virtual Assistant (VA) platform consists of a suite of VA Web, VA Voice, VA Bot and Knowledge Management solutions – all powered by the company’s advanced NLP and machine learning technologies.
In addition to multiple public sector deployments across the Singapore Government and its agencies, the flexAnswer virtual assistant is used by a range of organisations including M1 Limited, Singapore’s most vibrant and dynamic communications company, and Tenaga Nasional Berhad, the largest utility provider in Malaysia.
Serviços oferecidos
Development Services
Reseller
CX Consultant
Regiões
Eastern Asia
Australia/Oceania
Tipo de parceria
Solution Provider
Referral Partner