Sydney

Buy a Zendesk theme from Premium Plus and get an email with a coupon code for 20% off the annual subscription for one of our apps:

• Email Template Builder
• ChatGPT Suggested Reply
• ChatGPT Ticket Summary
• Pre-Fill Ticket Forms
• Problem Viewer Pro

The code can be redeemed until December 31. Enter it during the checkout to get a 20% discount.

About the theme

Sydney is one of the themes in our *Business Collection** - a set of clean, minimalist themes with customisation options to make them fit your business. Curious about the other themes in the Business Collection? Take a look at Gotham and Stockholm.* Sydney Monkey is updated for *Zendesk Themes V3** and supports the new Rich Text Editor Experience. Read more here*

Unlike any other Zendesk theme, Sydney offers endless features for in-house customization. Zero coding, maximum impact.

• Sync our design with your brand ID using the widest editor for no-code customization
• Make your content more accessible with extensive out-of-the-box functionalities like promoted articles and recent searches

Endless, zero-code customization

Your help center, your brand. Play around with different styles and designs to reflect your unique identity. Adapt colors, images, icons, fonts, and logos: our theme offers easy customization without coding.

This is what you get out of the box:

• Header: 4 styles for each layout, sticky / non-sticky option
• Footer: 3 styles
• Homepage: different layout options for category boxes, promoted articles, recent searches, …
• Inner pages: multiple styles

Widest range of out-of-the-box options

Save time and money with our extended out-of-the-box functionalities. Make your help center content more accessible with popular searches, promoted articles, recent activities, ‘articles in this section’, and so on.

Great UX for every screen

Whether your readers are using their phones, tablets or desktops to figure out the answers to their questions: our theme is optimized for every screen. Our intuitive design makes it easy for customers to find the answers to their questions in no time.

Clean, distinct design

Your brand is unique, and so is your help center. Impress your customers with a clean, contemporary look based on modern design principles.

Updates & support

Our themes are updated regularly to support new Zendesk features and capabilities. Have any questions about this theme? Feel free to contact us.

… Or contact us for a custom theme

Our custom themes offer a fully tailored help center to match your Brand ID. We’ll create a help center from scratch so you can profit from a unique design. Provide us with a mock-up, or we’ll make one for you. With 3 revision rounds included, we’re sure we’ll get it right.

Find out more →

-

About Premium Plus

Premium Plus is your guide to a better customer experience. As a Master Partner of Zendesk, Aircall, and Certainly, we provide you with the right processes, tools, and setup to deliver the best possible service to your customers in no time. Anytime and anywhere.

Find out more on our website →

-

Have any questions?

Feel free to contact us or book a meeting with our experts.